Price based on travelling:

• 1 September 2025
• 15 September 2025
• 20 September 2025
• 25 September 2025
• 1 October 2025

Extra charges apply for:

• 1 July 2025 ($200pp)
• 11 July 2025 ($200pp)
• 16 July 2025 ($200pp)
• 21 July 2025 ($200pp)
• 26 July 2025 ($200pp)
• 31 July 2025 ($200pp)
• 5 August 2025 ($200pp)
• 10 August 2025 ($200pp)
• 15 August 2025 ($200pp)
• 20 August 2025 ($200pp)
• 25 August 2025 ($200pp)

Heartland Hotel Queenstown offers comfortable 3-star accommodation just a short walk from the town centre. This Swiss-style hotel provides a peaceful retreat, combining relaxation and adventure while delivering excellent value for money.

The Standard Rooms feature either a queen bed or twin single beds, accommodating up to two adults. Each room includes an en-suite bathroom with a shower over bath, free Wi-Fi, SKY TV, and tea and coffee-making facilities. Additional amenities include a fitness centre, sauna, hot tub, and the Peaks Restaurant & Bar, open daily for breakfast and dinner.

Please note: Bedding preferences cannot be guaranteed and are subject to availability at check-in. At the time of booking, please advise your bedding preference so we can inform the hotel; however, this cannot be assured. 

Important Information 

Exclusions

Flights, Meals not stated, beverages, optional experiences, travel insurance (strongly recommended), personal expenses and anything not explicitly specified are at your own expense.

Payment

Full payment is required in order to secure your booking.

Solo Occupancy

A single supplement from $700 per person is payable in addition to the twin share price for solo occupancy.

Triple Share

Triple share is not available.

Extra Accommodation

Pre and Post tour accommodation in Queenstown is not available.

Child

This tour is best enjoyed by adult travellers and is not suitable for children under 12 years of age. Children 12-17 years are subject to the adult price and must be accompanied by an adult. For each children travelling, there must be one adult in each room with a max of two persons allowed per hotel room policy.

Price

Surcharges may apply for select travel periods and departure cities. Prices are correct at time of publication and are subject to availability, change, cancellation or withdrawal without notice. All prices are in Australian dollars per person twin share unless stated otherwise.

Amendment

Each amendment is subject to a fee from $75 per person. Additional fees and fare differences from third-party suppliers including tour, cruise and accommodation providers may apply.

Cancellation

Cancellation is subject to a fee from $550 per person. Additional fees and fare differences from third party suppliers including tour, cruise and accommodation providers may apply. All ski lift passes and superpasses in New Zealand are non-refundable.

Passport

It is the responsibility of the customer to ensure all names are full names exactly matched to the passport with six months validity beyond trip completion. The customer is liable for all fees due to incorrect names, invalid passport information and expired passports.

Visa

A visa is generally not required for Australian passport holders visiting New Zealand for the purpose of short-term tourism, however, this policy is subject to change without notice. Visa requirements for each origin and destination country are the responsibility of the customer to check and obtain (if required) with the local consulate or embassy. The customer is liable for all visa application costs and fees due to the failure to obtain the required travel documents.

Transfers

Airport transfers are not included.

NZSKI 3 Day SuperPass

A Super Pass gives you access to ski Coronet Peak, The Remarkables and Mt Hutt from 9am to 4pm on any operational day of the winter season the product was purchased for.

• Use your NZSuperpass as a full mountain lift pass (1pm-9pm) at Coronet Peak whilst night ski is operating during the 2025 season. There is no longer a requirement to exchange at Guest Services and this will be automatically applied when a guest scans on a lift after 1pm.
• Exchange a NZSuperpass for credit towards an off-mountain activity if your legs need a break from the slopes. Visit https://www.skiqueenstown.com/superpass
• Guests who wish to ski from 9am – 4pm and beyond, are required to purchase a Superpass and night ski pass.

If you want to take a day out from skiing you can exchange a single day SuperPass for credit towards an off-mountain activity, dining out or retail therapy during the ski season. To redeem your SuperPass, present your MyPass card at any participating business and your credit will automatically be deducted from the total amount to pay. Please note a NZ $5 deposit will be required from the guest when issuing the mypass card. A SuperPass is subject to NZSKI’s general Terms and Conditions.

Meals

Breakfast is offered by the accommodation provider and is typically buffet style. Please notify us at the time of booking of any special dietary requirements or allergies that we can pass on to the supplier/hotel provider. We endeavour to pass on your dietary requirements but cannot guarantee that they can be met as most hotel breakfasts are buffet style and cannot provide special meals.

F&B Credit

This package offers new bookings a NZD$99 F&B credit per room based on two adults sharing. This credit can only be used at Heartland Hotel Queenstown and is used towards food and beverages. For solo travellers, the credit is NZD$50 per room based on one adult. Note this credit is non-refundable or transferrable and is subject to the hotels terms & conditions. Details of the credit use can be provided to you at time of hotel check-in.

Accommodation

The hotel is based on the 3 star Heartland Hotel in Queenstown. The room type is based on a Standard Room which is a run-of-house, which means the bedding configuration will be assigned at time of check-in based on availability. The bedding configuration will either be a twin room (two single beds) or a double room (1 queen bed). All bedding requests cannot be guaranteed however all special requests should be made known at time of booking. The standard check-in time is from 3pm and check-out is prior to 10am.

International Flights

Flights are NOT included in this package.

Optional Experiences (Package Add Ons)

All optional experiences mentioned are subject to availability at time of booking. All add-ons mentioned are payable in AUD at time of booking. At time of final documentation, instructions will be available for each optional experience purchased including start times and pick up details if available. All optional experiences are subject to local weather conditions and operational capabilities including minimum numbers for all sightseeing tours. If you are purchasing any sightseeing tours, it is always recommended that you contact the local tour operator 24 hours prior to reconfirm your tour.

Itinerary

The operating schedule and itinerary may be impacted without notice by adverse weather, seasonal factors, closures, local conditions, COVID-19 or other factors beyond our control including force majeure. If attractions are not available due to reasons beyond our control such as closures or adverse weather, alternatives will be provided where possible. The itinerary and its order, sightseeing and transportation may be adjusted as deemed appropriate by the supplier for optimum safety, enjoyment and operation. Any reference to ‘optional’, ‘not included’ or ‘exclusions/excluded’ means at your own expense.

Documentation

Final documentation will be emailed 30 days prior to departure which includes instructions for how to obtain your NZSKI SuperPass in Queenstown.

Valued up to

Where a comparative ‘valued up to’ price is displayed with the advertised price, it should be taken as a comparison to a product of similar duration, standard of travel and inclusions to that destination that is available for sale to the public for a similar time of travel. Where a comparative product of the same duration cannot be found, an average price per day may be used. Where a comparative product of similar inclusions cannot be found, the products of multiple providers may be combined to produce a comparative price.

Preparation for First Time Skiers & Boarders

Are you planning to visit the mountain for the first time? Whether you’re skiing, snowboarding, coming up to play in the snow or riding in our gondola, it’s important to make sure that you’ve prepared for your visit to an alpine environment. Make sure you’ve prepared your vehicle correctly, as well as yourself by reading through the tips below so you can have the best time in the snow.

• Dress Appropriately: Dress in water and wind-resistant outerwear and layers to accommodate changing conditions. We’re in an alpine environment up here, so prepare for cold, wet and windy conditions. New Zealand is known to get all four seasons in a day and our mountains are at high altitudes, so make sure you’ve packed a bag with plenty of layers! Don’t forget your gloves, a beanie and a change of warm clothes for after the day.
• Wear a helmet: Wearing a helmet is always recommended when skiing or riding. Make sure that your helmet is properly fitted with the chin strap securely tightened to help prevent/minimize injuries. It’s important to replace your helmet after any significant falls, as this can weaken the helmet.
• Sunscreen: The sun at altitude is intense, even on cloudy days. Make sure you apply high-strength sunscreen and wear goggles or sunglasses, no matter what the conditions are like. If you forget your sunnies or need some extra sunblock, head into the retail shop downstairs – our team will help you find what you’re after.
• New to skiing or boarding: Woohoo! The first time on the snow is full of epic achievements, you’re going to have a blast. We highly encourage a lesson to set you off on the right journey, it will make your day even better. All of our Ski and Snowboard Instructors have heaps of experience teaching to make sure that you learn the fundamentals.
• Use maintained equipment: Ensure you have your bindings inspected and correctly adjusted by a certified workshop technician and skis/board are tuned correctly. Not sure who to see? No worries, we have you covered. Check out our friendly teams in the rentals department. They’ll see you right.
• Fitness: Make sure you warm up properly before setting off for the day. Ride a few cruisy laps first before you start tackling more challenging terrain to help mitigate any strains. Progress into the harder runs as you gain confidence throughout your laps – this way you’ll know what the snow is like on the day. Keep within your ability and fitness levels – if you feel yourself becoming tired, take a break.
• Smoke/Vape Free: The Remarkables and Mt Hutt are 100% smoke-free, meaning that there is no smoking or vaping anywhere on the ski area. Coronet Peak has one designated smoking area, which is located by the stairs on the main deck. Smoking in other areas is strictly prohibited.

Weather

Please be prepared for changing weather conditions throughout the day. Make sure you check the snow report, plan ahead and pack appropriate clothing and equipment for all conditions.

Health

It is the responsibility of the customer to check and comply with the health, vaccination, COVID-19 and immigration requirements of each origin and destination country, and health requirements imposed by air, tour, cruise and accommodation providers. Vaccinations, testing and quarantine costs are the expense of the customer. Comprehensive travel insurance with COVID-19 coverage is strongly recommended.

Travel Insurance

Travel insurance is not included and is strongly recommended. Ask our holiday experts for great coverage options. Please ensure skiing/snowboarding is covered in your insurance.

Force Majeure

Force majeure means any natural disaster, accident, fire, act of God, act of war, terrorism, legally binding judgment, injunction, action of a court or other relevant authority, emergency, unplanned repairs, maintenance, strike, industrial dispute, work ban, blockade or picketing, travel ban, pandemic, epidemic or outbreak of infectious disease, or other event beyond our reasonable direct or indirect control. In case of force majeure or other extraordinary event that prevents safe travel, the supplier reserves the right to adjust, postpone or cancel the trip.